When can I expect my order ?
Shipping & Delivery Times
If you place an order from within the European Union, you will receive it in 1-3 working days. Place your order before 10:00 and there's a good chance you will receive it on the next day.
If you place your order from another European Country, from the UK, or the USA, Canada, Singapore or Japan, you will receive it in 2-4 working days*. *Note that your local customs can sometimes add time to your delivery.
NOTES:
If you have any doubts or your order is urgent, you can call us at +34 621 120 703 and we will try to push it so you receive it on time.
Feel free to contact us at orders@tiralahilacha.com anytime.
Pre-order items will be shipped once we have finished manufacturing them and they are in our warehouse ready to go.
If your order contains both in-stock items and pre-order items, all of them will be shipped together to avoid unnecessary CO2 emissions.
If you need your items shipped separatedly it is best if you place two separate orders.
Transit times specified here are calculated from the moment we ship out the product from our factory, which usually means the same day or the next day after the order has been placed. We are a small company but we will always try that you get your order as quick as posible. You will receive all the necessary information to track your order in real time.
TIRALAHILACHA will choose whatever transport company is best in order to ensure the best experience posible at every moment.